The coast is a common good. That is why, from the Town Council, we want to involve all users of this project, promoting their collaboration and seeking the satisfaction of all those who, in one way or another, enjoy the beach of Santa Marina, in Ribadesella.
In this line of accessibility, environmental protection and quality, the principles governing the management of Santa Marina beach are:
- The identification and evaluation of environmental impacts derived from the management of beaches, to reduce or eliminate them as far as possible, to prevent environmental pollution and thus achieve the continuous improvement of the Integrated Management System.
- Compliance with current legislation and regulations that apply to the integral management of the Ribadesella coastline, the quality of its waters and the service provided to users.
- Establish objectives and provide the necessary resources, which will be periodically reviewed and updated by the competent management, to ensure continuous improvemnet of their environmental performance and prevention of pollution.
- Look for the saving of natural resources through the search for quality in the processes performed, minimizing the use of these resources using ecoefficiency methods.
- The implementation of training and environmental education plans, with the aim of sensitizing both, the employees and the users of the beaches themselves in the protection of the coastal environment.
- To spare no effort in meeting the needs and expectations of the users of our beaches that allow us to continuously increase their satisfaction.
- And, finally adopt the commitment of the continuous improvement of the Management System.
This Policy will apply to all activities, products and services of Playa de Santa Marina in normal, abnormal and emergency situations.
Bath season: From 15th Jne to 15th September.
Period of maximum influx: from 15th July to 15th August.
Services during the summer season
- 18 showers (2 accesibles)
- 4 foot wash stations
- 8 fonts
- 4 toilets
- 4 toilets adapted for people with reduced mobility
- 1 rescue and first aid station
- 9 parking areas for bicycles
- 12 litter bins on the walk and 10 on the sand
- 2 dog waste bins
- Parking area
- Accessible parking
- Accessible point for people with disabilities
- 3 main accesses
- 3 points of marked information
- Bath area
- Public address system
- Complaints and suggestion collection system: You can present your complaints or suggestions regarding the services offered on the beach, through the satisfaction survey, the complaints in the Register of Entrance of the City Hall of Ribadesella and in the complaint form you will find at the rescue station, in the beach bars of Santa Marina and in the beach library
- Identification system for lost children: you can pick up an identification bracelet at the rescue stand every day from 11.30 to 19.30 hours
- Ecological ashtrays
- Baby changing station
- Rescue Service: from 15th June to 15th September 11:30 to 19:30 hours
- 3 recycling points
- Assisted bathing service with amphibious chair and adapted crutches: from 11:30. to 19:30 hours
- 3 beach bars: every day from 10:30 to 20:00 hours
- Beach Library: 1st July to 31st August. Monday to Friday 14:00 to 19:30 hours. Saturday: 16:00 to 18:30 hours
- Carry out 100 satisfaction surveys
- Achieve 4,5 in overall user satisfaction
- Decrease the number of complaints and claims
Compliance Objectives in 2018
- 4,4 on user satisfaction: Got
- 100 surveys: not got
- Decrease the number of complaints and claims: Got
Results of quality indicators about health and environmental risks in 2018
- Number of actions of the rescue service: 258
- Number of scorpion fish stings: 141
- Number of wounds and bruises: 88
- Quality of bathing water: Good
- Sand quality: Good
- Microbiological analysis of showers: Normal
- Microbiological analysis of beach bars: Normal
Indicators established for the 2019 season
- Showers, toilets, foot wash stations, fountains, accesses and selective recycling points in good conditions.
- Quality of bathing water and sand, water temperature and number of days with red flag.
- Microbiological analyses of beach bars and showers.
- Number of user satisfaction surveys, Level of satisfaction about the rescue service, beach cleaning service and overall satisfaction.
- Complaints of users regarding equipment of beach, sand, water...
- Sports, leisure and social awareness activities.
- Number of actions of the rescue service, emergency situations involving transfers, rescues made, scorpions fish stings, wounds and bruises attended and simulations performed.
- Number of users of the beach and of the assisted bathing service.
- Accessibility: satisfaction of accesses, toilets, parking and assisted bathing service.
- Rescuers trained in accessibility.
- Environmental: wastewater and hydrocarbon spills, pollution of the dry surface, consumption of natural resources: water and light
Prevention of health and environmental risks
Scorpion fish stings:
Scorpion fish, also known as spider fish, is a marine animal that lives half-buried in a sandy or muddy bottom. Its cryptic colour and the fact that it is buried in the sand leaving only the eyes visible, makes it difficult to see it to the naked eye. The injuries that it causes in humans generally occur when treading them without realizing it (accidental contact), nailing in the foot the spine in which the fish has a poison that rarely generates severe complications, except swelling at the site of the sting, dizziness, nausea, vomiting or irritation. After the bite, you feel a very intense pain that tends to increase progressively.
Preventive actions or information that we can consider when bathing on the beach to avoid as far as possible the sting of this fish:
- They are in very shallow areas, sandy bottoms and when the sea is calm.
- Do not ignore warnings of lifeguards at the beach.
- Look at the seabed and look right where you step, although as we said it is difficult to see...
- Avoid trying to touch or handle marine animals unnecessarily.
- Wear protective footwear while walking on beach sand.
- Watch especially children, as they bathe in areas where they barely cover the water.
If you feel very intense pain, you may have been bitten by a scorpion fish. What do you have to do then?
- Get to the rescue station as soon as possible. There they will clean and remove the spines that can be observed with the naked eye. Heat will be applied to the affected area with hoy water (45ºC- 50ºC) for at least half an hour. The poison is inactivated by the heat.
- Do not apply cold, do not do turnstiles, or incision and suction of the wound to try to extract the poison. It could increase the risk and subsequent vascular complications (tissue necrosis, gangrene) and infections.
- Take a painkiller.
Wounds and bruises due to the presence of stones and/or rocks
On the Santa Marina beach, as in many other beaches in the area, the rides drag and deposit stones both in the sand and in the bathing area. At the web end of the beach there are also larger rocks. The stones are usually on the surface, we can see them, but there are times that they can also be buried. These stones and rocks produce quite a few incidents among the bathers by cuts and bruises.
To avoid getting hurt you can take some precautions:
- Do not run through the areas of the beach where there are rocks.
- When swimming in shallow water, watch the bottom and walk with caution, avoiding running or swimming where it does not cover enough.
- If you are going to walk around the area where there are stones wear flip-flops or suitable footwear.
- In case of damage and need health care, go to the rescue stand, there will be attended and receive the assistance you need.
Best environmental practices for Santa Marina beach
Santa Marina beach is one of the most crowded of the area. The large number of users, as well as the services and activities developed in it, mean that we must guarantee environmental control and take preventive measures, informing users about the correct practices that we must carry out to conserve our environment.
For this reason, we thank you to follow the following recommendations when visiting the beach:
- Do not throw waste in the sand or sea, deposit it in the litter bins.
- Use the selective recycling points.
- Use ecological ashtrays.
- Respect the flora and fauna of the sea.
- Respect the bathing area.
- Respect the rest of others.
- Do not waste water in showers, foot wash stations and/or fountains. Use them only for the time needed.
- Do not use soaps, detergents or shampoos in the showers.
- Follow the instructions of the rescue service.
- Respect the rules and prohibition signs.
- Access allowed always tied: from 21.00 to 8.00 hours.
- Access forbidden: from 8.00 am to 21.00 hours.